Please note that we sell to businesses only. We do not accept standard returns of products that are not defective. Only products that are: • Defective • Delivered incorrectly will be replaced free of charge. How to request a replacement: 1. Contact us within 14 days of receiving the product at info@payatt.store. 2. Describe the defect or issue and attach photos if possible. 3. We will confirm whether the product is eligible for a replacement. 4. Replacement will be sent as a new product. We cover shipping costs for defective or incorrectly delivered items. Important: • Standard products cannot be returned. • Returns should be in the original packaging if possible. • For questions or special cases, contact us directly at info@payatt.store. If you have any questions or require assistance, please contact us directly at info@payatt.store.